Policy Terms & Conditions

Server Management

Website or blog of any individual/organization always need to be online.

Server Management

Server Management

This is where Leasedlayer enters with its Server Management services, which will keep your website or blog active and protecting it from loss of data, Attacks, Hacks which cause major setback to your business and also lead to loss of reputation. Only Solution to keep such problems from occurring and build your website or blog towards growth is by signing up with our Server Management Service.

Server Security Hardening & Optimizations

The process of increasing the security of the server by using advanced solutions is referred to as server hardening. The need for this service today is more than it was ever in the past. Every day, there are numerous viruses, spyware and malware or brute force that threaten the security of the server. The damage they can cause once they gain entry is immeasurable.

Therefore, you need to take the right proactive measures to prevent by hiring our services today. Hardening the server makes them resistant to such threats and safeguards the reputation and goodwill of your company. It is time to make the move in the right direction and reach out to us today if you want nothing short of the best for your business!

Support Servers and Control Panel
  • CentOS 5, 6 (cPanel , Plesk , DirectAdmin)
  • RHEL4,5,6 (cPanel, Plesk , DirectAdmin)
  • Fedora (cPanel, Plesk , DirectAdmin)
  • Linux Plain Servers without Control Panel
  • Windows Server 2008 R2 SP1 (With Plesk Panel)
  • Windows Server 2008 R2 SP1 (Without Panel)
Securing Services
  • Disable Unwanted Services
  • Securing DNS
  • Securing MySQL
  • Enable PHP Open_Basedir Protection
  • Enable mod_userdir Protection
  • Securing Console Access
  • PHP5 Hardening (Only, No PHP4)
  • Configuring Anti-Spam Features to Reduce Spam (Enable RBL ACLs, SPF Protection, & Spam Assassin Configurations)
Disaster Recovery & Hack Recovery

If your server is under spam , DDoS attack or hacked with external scripts under /tmp, We will investigate and fix the issue.

NOTE: Additional charges applied for recovering or restoring all the Index Hacked Pages back on the server.

Security Software Installations
  • Complete Server Setup, Initial Investigations
  • CSF or APF Firewall (You can let us know via Ticket)
  • Installing Mod-Security with Advanced Rules
  • Installing Clamav Anti Virus (Integrating Exim)
  • Installing Maldet (Malicious Code Removal Software)
  • Installing LSM (Linux Socket Monitor) – Optional
  • Installing PRM (Process Resource Monitor) – Optional
System Optimization and Hardening
  • Lockdown & Hardening the Root Password
  • Secure SSHD Port
  • sysctl.conf Hardening
  • host.conf Hardening
  • Network Security with hosts.allow & hosts.deny
  • nsswitch.conf Hardening
  • Enable DDOS Protection
  • Root Login Email Notifications
  • Noexec, Nosuid Temporary Directories (noexec Directories such as /tmp, /var/tmp, /dev/shm)
  • Security Updates as released by OS and/or Control Panel
Service Optimizations
  • Tweaking and Optimizing Apache2.2
  • LiteSpeed/Nginx Installation and Configurations
  • Exim Mail Services Optimization
  • PHP5 Optimization (Installing XCache or EAccelerator)
  • MySQL Optimization (INNODB and MYISAM Settings)
  • 3rd Party Software Installation (Optional)
  • Fantastico, RVSkin, ClamAV, Zend Optimizer, IonCube, FFMPEG, FFMPEG-PHP, RED5 etc.
Estimated Analysis and Completion Time
  • Within 8 to 10 hours
  • Reviewing the Server and Sites after Security Applied
  • Free Three Days Support after Security Applied
Server Log Analysis
  • Monitoring the Server Logs for Hack Related Incidents
  • Trouble Shooting Issues Reported with Logs

Server Monitoring

Many online stores are rising over the horizon in order to cater to the growing number of online shoppers. A number of entrepreneurs are using the internet as the platform to launch their business. The internet is home to thousands of websites, each vying for their customers’ attention. Just as easy as it is for your prospective customers to find you, it is equally easy for them to move over to your competitor’s site. Therefore, it is important to ensure your website stays under the spotlight at all times and exceeds the expectation of your customers in every aspect.

Website monitoring services are extremely critical if you want to ensure you stay ahead of competition at all times. At Leasedlayer management, we offer the best site monitoring and server monitoring services to ensure optimal performance of your website

Monitoring Checks
  • PING: Server Monitoring every 5 minutes
  • URL: Website Monitoring every 5 minutes
  • HTTP: Service Check every 5 minutes
  • FTP: Service Check every 5 minutes
  • SMTP: Service Check every 5 minutes
  • One Custom Port Monitoring
  • Email Alert Notification
  • Weekly Uptime Reports
  • Quick Diagnosis of Problems
  • Restarting Services and Fixing Issues
  • Customized Monitoring Scripts Installation as per your Request

Site monitoring services offered by 24×7 server management is highly recommended because you can measure the key metrics that determine the success of your website. Our server monitoring system monitors your server and services with 5 minutes interval. If our server or service is not responding our monitoring systems alerts us and our team pro-actively starts working on it. If the server is down we will follow your instructions to reboot by either contacting your data center or accessing remote reboot panel. Our response time to reboot the server is within 30 minutes.

Emergency Services

If you need an expert system admin immediately for any of the above issues then you are in the right place as we know such issues require immediate attention and being 24×7 we are right here to assist you on priority basis. Your orders are instantly activated, and your support ticket goes straight to our emergency support queue, our system admin on duty will get back to you within 15 minutes after your ticket is logged. Please note even if your order is not activated you can still open a ticket.

We Consider the Following Issues as Emergency Based Services
  • Server Going Down Frequently
  • Load Spikes
  • Apache, LiteSpeed / MySQL / Exim Failed
  • IIS / MSSQL / MailEnable Failed
  • Abuse Investigations
Support Features
  • Two hours of system administration work from the time the admin logs in the server
  • Response Time 15 minutes
  • 7 Days Valid Support after your Issue is Fixed
  • No Refunds